Effective Date: July 23, 2025

At First Coast Contracting, we prioritize clear, timely communication and customer transparency. This policy explains how we use SMS (text messages) through our communication platform, LeadConnector, and how you can manage your preferences.

1. Purpose of SMS/Text Messaging

By opting in, you may receive text messages for:

• Appointment confirmations and reminders

• Project updates or service-related communications

• Customer support follow-ups

• Limited-time offers or promotions (if opted in for marketing)

2. How You Opt In

You opt in to receive messages when you:

• Submit your phone number and check the consent box on our website

• Respond to a LeadConnector opt-in prompt or form

• Schedule a service and agree to SMS communications

Consent is not a condition of purchase.

3. Message Frequency

Typical SMS frequency includes:

• 1–3 messages per scheduled appointment

• Additional messages based on service or support needs

• Occasional promotions (if you’ve opted in)

4. Opting Out

You may opt out at any time by replying:

• STOP – to unsubscribe

• HELP – to receive support contact details

After opting out, you will not receive further SMS messages unless you opt in again.

5. Message and Data Rates

Standard message and data rates may apply. Contact your mobile provider for plan details.

6. Privacy & Use of Information

We do not sell or share your phone number. Your contact details are securely used through LeadConnector only to manage communications related to your services with First Coast Contracting. For more, view our full Privacy Policy.

7. Contact Information

For any questions or concerns about this policy, contact:

First Coast Contracting

📞 (904) 710-9545

✉️ info@firstcoastcontracting.com